Refund and Returns Policy

General
We are primarily a wholesale distributor, selling to music shops and other dealers throughout South Africa. However, we are happy to supply direct to retail customers who do not have a stockist located near them or would prefer to buy directly from us.

Pricing
The prices shown are the Recommended Retail Price (RRP) in South African Rands (including value-added tax). We will not discount these prices for internet sales, as we wish to support our stockists. We also have a number of specials each month.

Delivery & Insurance
The products will be delivered by parcel post or by courier, depending on the size of the package.

Placing Orders
Orders can be placed by telephone, fax or email.

Payments
Payments can be made by cash deposit or direct transfer into our bank account.